Digital workplace

A great digital workplace isn’t just about providing tools – it’s about how we then empower employee engagement and productivity. 

That’s why we focus on experience level agreements (XLAs) rather than just service level agreements (SLAs), ensuring your employees have the right technology, solutions, and support to enhance their work. Our omni-channel service desk is available 24/7/365, to deliver 5-star accredited expertise whenever your people need it.

We embed AI-driven insights, proactive analytics, and real-time dashboards into your service to detect and resolve issues before they impact users, and continually improve your digital workplace based upon real employee experiences.

Modern workplaces thrive on seamless collaboration, and technology plays a pivotal role in keeping teams connected. We go beyond deploying tools – our solutions enhance teamwork, productivity, and engagement. 

We provide expert support for Microsoft 365, ensuring smooth migration, licensing management, and integration with Teams Rooms and office environments. 

By leveraging AI and advanced audio-visual solutions, we help you create intuitive, high-quality digital workspaces that bridge the gap between physical and virtual collaboration, enabling your organisation and people to thrive.

Printing remains a core business function, but it doesn’t have to be costly or inefficient. 

Our cloud-based print solutions and managed print services optimise your print environments by reducing unnecessary devices and integrating digital workflows. With features like remote monitoring, cost control, and predictive maintenance, we’ll help you cut waste, enhance security, and streamline document management in line with wider digital transformation goals.

On-the-ground support is still critical to successful IT deployment. Our field operations team provides expert, hands-on assistance, ensuring your employees always have access to the technology and personalised help they need. 

With solutions like smart lockers for instant hardware access, and walk-up tech support bars run by certified engineers, we prioritise user convenience and digital reliability to keep your organisation running smoothly.

Virtual desktops are a game-changer for flexible working. Whether you’re moving to the cloud or optimising existing setups, we provide end-to-end support covering cloud desktop setup, compliance, monitoring, cost management, and disaster recovery, ensuring a resilient and secure virtual working environment. 

We offer managed services for Amazon WorkSpaces, Citrix, VMware, Windows 365, and Azure Virtual Desktops, ensuring seamless migration, security, and performance optimisation. 

With employees working from anywhere, traditional security approaches no longer suffice. We help organisations transition to a user-centric security model through user experience security roadmaps and strategies, ensuring devices, identities, and data remain protected without hindering productivity. 

By balancing strong defences with user-friendly access, we safeguard your organisation and ensure compliance with industry standards, simultaneously optimising operations.

Our multi-layered security framework includes Microsoft Defender for endpoint and identity, zero-trust principles, vulnerability management, and advanced threat protection.