As workplaces become more flexible and reliant on technology, employees need fast, dependable IT support to stay productive.

Traditional IT help desks can create delays and frustration, disrupting workflows and reducing efficiency. But CGI’s tech bars provide dedicated, in-person IT support directly within your office, offering a seamless, accessible service where employees can troubleshoot issues, receive expert guidance, and build digital skills in real time.

Users can book in-person or remote slots, or walk up for immediate support from certified engineers, who can resolve their issues on the spot, ensuring minimal disruption to their working days.

 

Enhancing employee experience and workplace efficiency

By integrating tech bars into your digital workplace strategy, your organisation can provide seamless, on-demand IT support that improves both employee experience and operational efficiency. 

The key benefits include:

  • Immediate access to IT expertise – Employees receive fast, face-to-face or remote assistance without waiting in long ticket queues.
  • Increased productivity – Engineers can resolve most issues in real time, minimising downtime and keeping teams focused.
  • Flexible, convenient access – Support is available on-site or remotely, tailored to employees’ individual needs.
  • Proactive maintenance and issue resolution – Engineers assist with updates, patches, and system checks, preventing future problems.
  • Training and empowerment – Employees receive on-the-spot coaching to improve digital confidence and reduce future support needs.
  • Sustainable and cost-effective – Reducing engineer travel with an on-site solution cuts CO₂ emissions while lowering IT support costs.

 

Discover how our tech bars can transform IT support in your digital workplace:
Read the brochure