2024-11-13 This blog explores how incorporating emotional intelligence into AI systems will transform human-AI interaction, enhance customer experience, and enable empathetic, human-like responses. Discover the benefits, challenges, and future potential of emotionally aware AI for improved engagement and support across industries.
2024-07-12 Artificial intelligence (AI) has attracted a lot of attention and scrutiny since ChatGPT launched in November 2022. The new features of large language models and the rapid development of new tools and functions since then have sparked a lot of...
2024-07-05 Our asset finance expert Jane Bird discusses the customer retention challenges for the automotive industry and how automotive firms can use AI and data analytics to keep their customers satisfied and loyal in this competitive market.
2024-06-17 The buzz surrounding Artificial Intelligence (AI) and Generative AI (GenAI) continues and there are countless predictions about where this technology will go over the next few years. So, what do some of the current trends mean for universities looking to...
2024-05-21 Our data and AI experts explore how organisations can successfully demonstrate the business value of their data and AI initiatives.
2024-05-13 How to scale AI’s impact and accelerate outcomes Cutting through the noise around AI: Where do we really stand? My conversations with industry executives about AI largely fall into two camps - those...
2024-04-02 Although AI and Machine Learning are hot topics for today’s organisations, to deliver these implementations successfully, it is key to ensure your data is well governed.
2024-02-29 Our head of AI in the UK takes a look ahead to 2024 in the world of AI. Deciding on a plan for AI can feel overwhelming right now. Russell discusses the areas he thinks AI can have real impact...
2024-02-19 Embarking on the complex journey of data interoperability unveils a challenge often underestimated in the landscape of AI opportunities and transformation planning. Jamie Reid explores the layers of this challenge and explores its implications for enterprise design.