Artificial intelligence

Resource center

Parisa Eslambolchilar
Parisa Eslambolchilar (PhD)

Humanising AI: Bringing emotional intelligence for better interactions

13 November 2024 This blog explores how incorporating emotional intelligence into AI systems will transform human-AI interaction, enhance customer experience, and enable empathetic, human-like responses. Discover the benefits, challenges, and future potential of emotionally aware AI for improved engagement and support across industries.

CGI global research reveals that AI rises in priority to accelerate outcomes, while digital leader advantages widen and 87% of UK respondents are experimenting with GenAI

For decades CGI has partnered with clients to turn AI’s promise into real, meaningful outcomes—not just in labs, but in homes, workplaces, and communities. Our collaborations touch every part of society, accelerating scientific progress and driving innovation.

Our expert Adam Kobeissi explores AI's potential in the Justice system with Matthew Cain, the Chief Digital and Information Officer at the Crown Prosecution Service (CPS). They discuss the role of AI, exploring its benefits, challenges, and practical applications in...

Patterns help us see and make connections in our world, enabling us to solve life’s complexities. AI drives a transformative approach to recognising and using patterns to accelerate innovation. The key is creating synergy between humans and AI, combining their...

CGI and the Global Sourcing Association (GSA) held a roundtable discussion to explore the readiness of organisations to use Artificial Intelligence (AI) ethically and responsibly. The following research report looks to better understand the potential of AI and summarises the...

CGI announced today that it has signed the European Union’s (EU) Artificial Intelligence (AI) Act Pledge as part of its engagement with the European Commission’s AI Pact.