Across industries, organizations face common business challenges in today’s high-pressure, fast-changing business environment, including:

  • Driving business agility
  • Increasing efficiencies
  • Reducing costs
  • Investing in data, AI and digital transformation
  • Modernizing legacy systems
  • Protecting the business through cybersecurity
  • Migrating to the cloud

Innovative application services can address these challenges, enabling organizations to improve their business agility, transformation, and investment. With the right partner, these services can function as business enablers and accelerators, driving value across the enterprise.

CGI delivers end-to-end application development, management and modernization services that simplify the complexity of enterprise applications, accommodate evolving business demands, and enable clients to invest more funds into business strategy, transformation and growth.

Colleagues discussing application services

Accessing comprehensive application services 

As a trusted application services partner, we offer a full range of application services, including:

  • Application management

  • Agile development and product-based development (including DevSecOps)

  • Application modernization and rationalization

  • Quality engineering and assurance

With decades of experience in delivering application services, we offer clients the following benefits:

  • Significant savings on day one and throughout the partnership term
  • Integrated, end-to-end service process model focused on business objectives and outcomes
  • Standardized tools and processes, including AIOps and AI-driven solutions to enhance operational reliability, optimize costs and improve efficiency
  • Comprehensive transformation roadmap for your digital journey
  • Embedded security and data privacy controls aligned with industry best practices
  • Predictable, measurable, transparent and outcome-based pricing model
  • Access to industry and IT experts
  • High quality, high value applications

What sets us apart

In addition to comprehensive application services, we offer unique differentiators that ensure your application environment operates with excellence.

Colleagues discussing application services
Business alignment consulting
Industry customization

Our application services are tailored to meet specific industry needs across banking, insurance, health, manufacturing, retail, government, and more.

CGI Application Services Optimization Program (ASOP)

ASOP is an end-to-end approach for delivering application management services, supporting both waterfall and agile application development, and maintenance. As a business-focused approach, it addresses clients’ strategic objectives and is strongly centered on business outcomes. ASOP encompasses frameworks, processes, tools, and other enablers from the CGI Management Foundation, with a particular focus on result-driven performance and continuous improvement.

Managed services delivery approach

CGI DigiOps, our unified infrastructure and application management services delivery approach, combines people, processes and AI-powered technologies to improve outcomes, ranging from greater operational efficiencies, cost savings, and faster decisions, to better performance, system availability, and end-user experiences.

Global delivery centers with data sovereignty

We provide secure, compliant, and cost-optimized global delivery centers with localized data residency options to meet data sovereignty requirements while advancing scalability and agility.

Service management best practices

Our ITSM frameworks are based on the latest Information Technology Infrastructure Library (ITIL) best practices. These best practices, combined with our automated service delivery and governance models, ensure transparency, resilience and cost control.

Alliances

We closely collaborate with leading global technology providers, including ServiceNow, Microsoft, Google Cloud, AWS, UiPath, and OpenAI to drive digital innovation.

 

Explore application services related media

 


 

Connect with us

Given today’s dynamic market conditions, CGI’s application services, powered by CGI DigiOps, help clients navigate an increasingly complex environment of systems, processes, software, and vendors to achieve tangible and trusted business outcomes.