Prioritizing supply chain resilience as a strategic differentiator

Every day, around the world, governments and commercial industry organizations work tirelessly to keep global supply chain ecosystems working smoothly. These highly complex and intricate networks—interwoven across industries and geographies—must function seamlessly and adapt to disruptions to ensure the economic health and resilience of societies, countries and businesses.

Across more than 1,800 conversations with business and IT leaders in the latest Voice of Our Clients research, 33% say the reconfiguration of supply chains is having a high impact on their organization. This is complemented by 50% who cite the fight against climate change and 28% the shift in the world economic order.

In the face of these macro trends, leaders view supply chain resilience as a core strategic differentiator to achieve tangible outcomes—from better responding to customer needs and mitigating risks to adapting to market dynamics.

Resilient in crises. Flexible in change. Essential every day.

CGI serves as the essential partner to governments and businesses supporting the services that citizens rely on every day. From ensuring the delivery of clean and safe water to reducing food waste and helping predict weather events, CGI works with clients to build resilient citizen supply chain ecosystems that ensure the continuous flow of essential goods and services to citizens, safeguard their well-being and build stable and robust economies.

Watch our video to see how we’re always just two steps away.

Strengthening the critical infrastructure in a volatile world

Resilience in society is much more than just protecting and preserving critical infrastructure and services that support the daily functioning of a healthy society. It is about the capacity to endure, adapt and prosper in the face of uncertainty and disruption. At CGI, we help organizations implement strategies to gather deep insights into what we refer to as “citizen supply chains,” helping identify opportunities to endure, adapt and prosper in the face of uncertainty and disruption.

Read our blog: Why supply chains require an ecosystem mindset

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Tailormade citizen supply chain resilience strategies

Citizen supply chains comprise several key segments, including upstream (sourcing and production), midstream (logistics and distribution), downstream (retail and consumption), as well as reverse logistics (waste management and recycling) and governance and regulation.

With our deep understanding of the interconnections and interdependence of these segments, we help government organizations tailor their supply chain strategies to ultimately support a more resilient, equitable, and sustainable society.

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Our offerings include:

  • Citizen supply chain assessment and strategy: Comprehensive evaluation of your supply chain and a tailored roadmap for optimizing resilience, efficiency, and sustainability.
  • Risk management and mitigation: Identification and prioritization of supply chain risks. Design and implementation of contingency plans, early warning systems, and crisis management protocols.
  • Technology solutions: Application of innovative technologies like blockchain, IoT, and AI to enhance visibility, traceability, and automation across your supply chain.
  • Data and decision support: Development of customized dashboards and reporting tools that provide actionable insights for optimizing supply chain performance.
  • Sustainability consulting: Guidance incorporating environmental and social considerations into your supply chain strategy, including ethical sourcing, carbon reduction, and waste management.
  • Cybersecurity services: Strategies, processes and technologies to protect against cyber threats, while fostering agility and innovation.

Also read about our supply chain consulting offerings.

 

 

Your trusted partner on the road to resilience

CGI offers a differentiating combination of strengths that helps organizations build resilient, efficient, sustainable, and citizen-centric supply chains.

Deep industry and cross-industry expertise

CGI has a proven track record in working across industries to understand these sectors' unique challenges and regulatory requirements to help design supply chain ecosystems that prioritize public safety, service continuity, and social impact.

End-to-end services

From consulting and strategy to technology implementation, managed services and IP-based business solutions, our comprehensive services help build resilient supply chains, from sourcing and production to distribution, consumption, and waste management.

Technology that drives value

We have deep expertise across the technology landscape—from legacy to innovative technologies like AI, blockchain, and IoT—and are known for helping clients leverage technology in a responsible and value-driven manner.

Data-first approach

Our proven data and AI capabilities and expertise identify patterns, predict trends, and deliver actionable insights that help clients make data-driven decisions to optimize supply chain operations and improve business outcomes.

Commitment to sustainability

We help organizations embed environmental and social considerations into their supply chain strategies, ensuring the needs of the organization are carefully balanced with the needs of the planet for the well-being of present and future generations.

Client proximity with global reach

Living and working near our clients enables us to provide a high level of responsiveness, partnership and innovation. Our local presence is complemented by an expansive global delivery network to offer deep industry and technology expertise combined with flexible onshore, nearshore and offshore delivery options.

Collaborative model

CGI emphasizes collaboration with clients and their stakeholders throughout the life cycle of an engagement. We work closely with government agencies, businesses, NGOs, academic institutions and citizens to co-create solutions that address each community's specific needs and priorities.

Reliable and outcomes-driven

Our outcomes-oriented approach focuses on delivering measurable results that help our clients meet customers’ and citizens’ ever evolving digital expectations and create long-term value for the communities in which they live. We take great care in maintaining a stable presence across geographic markets and economic sectors to remain resilient and ensure business continuity for ourselves and ultimately for our clients.