We help insurance companies build modern infrastructures

CGI is the partner and expert of choice for P&C and life insurers, brokers and agents across the globe, including 7 of the top 10 global insurers and 200+ clients worldwide.

Our 3,500 insurance professionals deliver end-to-end services and solutions that help insurers become digital organizations across all areas of their business, including people, processes and technology. From building digital roadmaps, to implementing core digital strategies such as data analytics and cyber insurance, to designing and managing core systems transformation, we deliver end-to-end digital capabilities and services.

Our 40 years of insurance experience includes policy, claims and billing system implementations across the globe and the development of innovative solutions such as CGI Ratabase, the industry’s leading rating and product configuration software.

Insurance: A New Era

Insurance is caught between ambition and constraint, with premium growth, profitability pressure, rising claims severity and technical debt shaping the industry today.

Drawing on insights from the 2026 CGI Voice of Our Clients research, this Industry Foresights video examines how insurers are modernizing legacy platforms, improving data quality and deploying AI across the entire value chain. It explores how cloud-native, composable and API-first platforms, unified data and AI-enabled workflows are helping organizations operate leaner, respond faster and capture growth opportunities as they emerge.

Together, we're building what's next—strengthening resilience, unlocking new value and creating lasting protection for all.

Voice of Our Clients: What insurance leaders are acting on now

Insights from 122 client conversations reveal top priorities shaping the industry

Closing talent gaps is critical to accelerating transformation

28%
report high difficulty recruiting IT talent.

Talent scarcity is emerging as a critical constraint on transformation capacity.
 

Execution excellence depends on operating model modernization

71%
say digitalization is impacting the operating model.

The challenge is no longer strategy—it’s execution. Only 19% of insurers have an operating model agile enough to support digital transformation.

Trust, resilience and sovereignty are reshaping technology strategy

72%
use cloud for both organizational and customer data.

Cloud adoption is mature, with organizations embracing hybrid environments to modernize while maintaining control.

Discover more 2026 Voice of Our Clients insights

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Focused expertise

Rating and Pricing Managed Services
Regulatory and statistical reporting
AI in insurance
Guidewire partner
Insurance analytics

Key services

Business Management Consulting
Mainframe modernization
Cybersecurity
Managed IT services
Cloud & hybrid IT
Business process services
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Industry solutions

Ratabase360
Ratabase Actuarial
CGI Elements360 Workbench
Insurance information services (IIS)
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