Health & life sciences: The Clinical Revolution

Patients expect instant access and coordinated care, while clinicians seek to reduce administrative burden and focus on what matters most—patient care.

Drawing on insights from the 2026 CGI Voice of Our Clients research, this Industry Foresights video examines how organizations are connecting data, modernizing infrastructure and applying AI in focused and governed ways. It explores how conversational access, unified patient experiences and clinical copilots are becoming the new front line of service while helping reduce administrative burden and improve clarity, speed and personalized delivery.

Together with our clients and partners, we're building what comes next in health and life sciences.

Voice of Our Clients: What health & life sciences leaders are acting on now

Insights from 132 client conversations reveal top priorities shaping the industry

Trust is the cornerstone of digital transformation

72%
cite digital transformation and systems modernization as a top business priority.

AI and digital transformation require strong, secure IT and data foundations that improve interoperability, visibility and scalability.

Enterprise AI is essential for profitable scale
 

64%
are now quantifying results of AI implementations.

AI governance is the key differentiator between serious adopters and those taking a more experimental, non-strategic approach.
 

Digital reengineering drives organizational advantage

63%
say digital transformation has a high impact on their business model.

Organizational advantage is defined by the ability to simplify, modernize and adapt—to scale AI and turn technology investments into sustained business value.

CGI expertise and services help life sciences organizations increase speed, efficiency and innovation, while keeping pace with compliance demands.

  • Commercial launch and operations to simplify planning and execution and improve launch efficiency
  • Clinical services to reduce the duration of drug development timelines
  • Manufacturing innovation to achieve end-to-end supply chain optimization, manufacturing execution excellence, transport management and ERP, including Industry 4.0
  • Regulatory compliance to help clients continuously monitor clinical drug safety data across the entire product life cycle
  • Outsourcing to improve the management and operation of company-wide infrastructures, application suites and business processes
  • Intelligent automation to increase efficiency of operations by combining advanced analytics with IoT and AI for predictive maintenance

700+
biotech/pharmaceutical projects completed for 50 clients

 

95%
repeat engagements with life sciences clients
11
of the top 20 biotech and pharmaceutical clients served globally

 

  • An international Swiss pharmaceutical company: providing data cleansing as a part of the data migration process
  • An international pharmaceutical company: bringing the product to market faster and more effectively by designing, implementing, and maintaining an integrated clinical portfolio framework and architecture
  • A global pharmaceutical company headquartered in Germany: managing biological entities by maintaining and developing a risk management tool, knowledge management application, and software solution 
  • Several pharmaceutical companies: enabling ISA-95 compliance by integrating data to automate processes, reduce costs, speed up production, and digitize their manufacturing processes. 
vaccine vials production