For the cover story of its 2023 Winter edition, Financial IT features an interview with Andy Schmidt, Vice-President and Global Industry Lead of Banking at CGI.  Andy shares insights on the trends that will shape banking in 2024, including the following:

  • The potential of Open Banking and its prioritization in today’s economic and regulatory landscape
  • The evolution of artificial intelligence (AI) within banking and who is leading the industry in terms of investment in research
  • The impact of rising interest rates and bond yields and the effects of tightening monetary policy
  • The benefits of the EU’s Digital Operational Resilience Act (DORA) and how it impacts existing industry players

Andy also highlights AI as the most important development to watch. He emphasizes that banks must balance the benefits of greater automation with the responsible use of generative AI.  

To learn more about the issues impacting the future of banking, read the full article.