Improve business agility

CGI ASOP enables organizations to accelerate business agility by providing a functional approach to service delivery based on best practices, tools, methodologies, metrics and dashboards.

Our industrialized approach features a consolidated knowledge base; accurate service level reporting; integration with ticketing, timekeeping and billing systems; fact-based analytics; application demand forecasting, and agile and DevSecOps capabilities.

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By enhancing the entire program life cycle, CGI ASOP delivers benefits such as:

  • Innovation visibility: Improve operations and increase efficiency to drive transformation and value. Proactive visibility of service outcomes through active monitoring and measuring helps you anticipate business needs and drive service excellence.
  • Cost and schedule optimization: Reduce “run” costs through automation, innovation and lean concepts.
  • Knowledge preservation: Ensure your organization “acts as one” through operational-level collaboration mechanisms. Using lean techniques to collaborate and share knowledge reduces defect rates and increases responsiveness and service levels. We help you secure and disseminate knowledge of the application portfolio, eliminate single points of knowledge, integrate a communication and documentation cycle into your processes.
  • Built-in quality and security: Use “shift-left” concepts to build in quality and security practices.
  • Enterprise agility: Drive long-term value and benefits through agility and a focus on modernization.

Aligned with industry standards

CGI ASOP is a disciplined approach to application services management that aligns with:

CGI ASOP is part of our comprehensive application services that help organizations drive strategic transformations and business outcomes.

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