Telecom companies are the epicenter of the digital economy, enabling the connectivity that powers our interactions. We help clients accelerate business outcomes with efficiency and agility, offering new services for revenue growth and enhanced customer experiences.

 

At CGI, we partner with telecom clients to optimize their costs through proven IT and business solutions, including the responsible use of artificial intelligence. Together, we help achieve lasting improvements that transform telecom firms into innovative leaders in our connected world, with end-to-end integrated security.

We enable telcos to manage costs and accelerate profitable growth with the following:

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Advancing AI-driven digital transformation for cost optimization

CGI’s Voice of Our Clients research reveals that AI is top of mind for communications executives, but successful AI solutions require effective strategies for data, cloud and digital architectures.

We are proud to be among the top 1% of organizations with the most extensive TM Forum training and certifications in these technologies, enabling CGI to help and support clients in their transformation journey.

Learn more about our AI capabilities for the industry

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Becoming digital leaders and outperforming peers

Our research also reveals that digital leaders consistently outperform their peers across numerous dimensions. This includes having greater agility to adapt to changing market dynamics and closer strategic alignment between C-suite, business operations and IT. CGI helps organizations achieve this level of alignment and digital leadership. By bridging strategic planning and operational execution, we can:

  • Guide you through your transformation journey
  • Deliver sustainable results by combining proven methodologies and deep industry expertise
  • Help you define and realize your path to becoming a digital leader
5G telecommunications tower

Advancing business-to-business-to-everything (B2B2X) models

B2B2X models are today’s transformative force in the telecom industry, offering a pathway to diversify revenue streams and create value beyond traditional connectivity. However, it comes with challenges in integration, scalability and competition. CGI helps clients overcome these hurdles with robust digital platforms, strategic alignment and business agility services and partnerships.

Our aim is to ensure a clear focus on both the customer experience and the value telcos are adding to fully realize the potential of the B2B2X opportunity.

 

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Modernizing legacy applications

Legacy systems can hamper business agility and take up to 40% of telco IT budgets. CGI and our alliances can help modernize applications with our next-generation tools.

We also integrate BSS/OSS platforms using TM Forum Open API accelerators to deliver integration at speed.  

Learn more about our application modernization capabilities

Why CGI?

  • 6 of the top
    communications providers in the world partner with CGI

  • 30 years
    our top 10 clients have been growing with us

  • Best-fit delivery approach
    features our client proximity model providing local accountability for success and global delivery model to help drive down costs and speed implementation of strategic initiatives

CGI’s solutions can reduce time-to-market from months to days, minimize technical debt, and free up capital for value-add services.

Focused expertise

Artificial intelligence
Cybersecurity
Digital twin
Geospatial intelligence
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Industry solutions

Order management
Virtual service agent
Augmented reality for field service
Collections management
uPair all-in-one entitlement server
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Key services

Business consulting
Managed IT services
Business process services
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