Edwin Huygens is an expert and thought leader on outsourcing and offshoring, having published several articles on both topics over the past 25 years. He worked for two large insurance companies in the Netherlands before joining CGI, giving him experience and insight with respect to both the delivery and client sides of outsourcing. In addition, Edwin joined CGI via an outsourcing contract, which has given him a thorough understanding of the people side of outsourcing and the importance of organizing and executing outsourcing in a way that benefits all stakeholders. Edwin also has experience in managing offshore locations—bringing people and cultures together to deliver the best possible service.