2024-01-10 In this blog, I share key insights from the 2023 Voice of Our Clients (VOC) research gathered from one-on-one conversations with 173 manufacturing executives across sectors, including what digital leaders are doing differently to accelerate results.
2023-08-16 The impetus to accelerate digitization is growing in the transport and logistics industry. In light of today’s digital expectations, becoming data-driven is vital. However, the 2023 Voice of Our Clients (VOC) research reveals that organizational readiness and access to high-quality...
2023-01-25 As we enter 2023, never has technology played a more critical role across our clients’ industries and geographies in satisfying the needs of their customers and citizens. In fact, the insights from the 1,700 business and IT executives interviewed for...
2021-07-08 By Bob Barr In a recent blog on driving digital adoption, I wrote that the Golden Rule of Digital Transformation is, “While the technology is not necessarily easy, delivering the right experience is even harder, and managing the organizational impact...
2021-04-05 Utilities are accelerating change to address near-term challenges. But also, they must plan for large-scale shifts in areas such as talent resourcing, austerity and lengthened recovery, offerings and partnership evolution and more.
2021-03-08 Every year, we conduct Voice of Our Clients (VOC) interviews to discover and share the top industry trends and business and IT priorities across the industries we serve. Over the past 5 years alone, we have held 6,775 business and...
2020-11-17 CGI’s U.S. operations commissioned a survey of more than 100 utility professionals on the state of innovation in the industry, including the role of people, processes, and technology in enabling that innovation. The findings of that survey provide insight into...
2020-11-08 In this blog, Peter offer recommendations to help utilities build a digital future that’s better than the old normal.
2020-11-03 In this blog, Andy provide six recommendations for driving greater results from digitization in retail banking based on our 2020 CGI Client Global Insights.