Moving toward next-generation credit management
2022-03-16 This CGI blog post shares three recommendations for moving toward next-generation credit management.
Adapting lending in a time of crisis to alleviate customer hardship and bank pressures
2020-06-01 The global impact of the COVID-19 pandemic on the financial industry far exceeds anything we have seen in our lifetime. Record unemployment, voluminous requests for hardship support, and the likelihood that loan defaults will significantly increase. Along with higher net...
Managing collections in unprecedented times to help customers and safeguard competitiveness
2020-05-12 Today, we face an unprecedented global health and economic crisis as we continue to combat the spread of COVID-19. Economically, this crisis is very different from the last major economic upheaval we faced worldwide—the Great Recession of 2008. What are...
Digitizing the credit management journey
2019-08-16 This blog discusses the importance of digitizing the credit management journey from end-to-end.
Having your debt collections cake and eating it, too
2019-01-14 This CGI blog post discusses the ideal capabilities in a solution to modernize debt collections.
The true value of customer-centric default management
2017-04-07 Bill collecting is as old as business itself. Debtor prisons are gone, thankfully, but sometimes it seems like the basic dynamics of debt collection have not changed much since Victorian times. To the customer, repayment demands are often adversarial and...