In 2020, we conducted in-person interviews with 129 client executives across North America and Europe, who indicate a continued focus on improving citizen services. Interviews were conducted before and after the pandemic declaration by the World Health Organization (WHO) on...
In 2019, we conducted in-person interviews with 221 client executives in central and federal government who report that becoming a digital organization remains top of mind, cybersecurity continues as a constant factor, and data analytics is the fastest growing area...
Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 144 in-person interviews with state, provincial and local government executives to learn more about their top...
Each year, CGI meets face-to-face with business and IT leaders to hear their perspectives on the trends affecting their organizations. In 2017, we conducted 392 in-person interviews with government clients to hear more about their top trends and priorities.
With resources strained as far as they can go, police forces recognize the need to shift from traditional, reactive policing to a more proactive model. This means changing processes and adopting new technology so an officer’s time can be focused...
Today’s financial and budgetary pressures have pushed governments to explore new ways to generate revenues, increase collections and reduce costs without raising taxes. With government agencies frequently running aging legacy systems and outdated information technology (IT) infrastructure, truly enhancing support...