Customer operations

Call centers and customer operations

40+ languages
70+ countries, inbound/outbound contact centers, 36% increase in customer satisfaction


Personalize your customer experience through omni-channel integration and artificial intelligence with our high-performance contact centers. 

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HR and payroll

HR & Payroll services on tablet device

250+ clients
in HR and payroll services, $200+ billion salaries processed each year


Embrace the future of work through employee-centric operations that drive engagement, productivity and satisfaction. 

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Finance, accounting and procurement

Person sitting at a desk looking at graphs and statistics

30-50%
improvement in operation efficiency through our Global Business Services (GBS) model


Generate data-driven insights that increase efficiencies and reduce costs for businesses and government. 

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Other mission and business critical operations

Office environment - back office processes

15-20+ million
passports processed each year


Combine industry expertise, intelligent automation and operational excellence to deliver customer-centric, streamlined back-office operations. 

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