A proven path to support business processes with AI

As organizations increasingly need to analyze and process information quickly, AI greatly speeds up access to critical information. CGI AIOps Director is our platform for centrally orchestrating AI services in a secure and air-gapped infrastructure. Using AI to accelerate business processes is key to generating measurable outcomes. CGI AIOps Director offers a wide range of AI-based functions that can integrate into your service infrastructure to effectively support your business.

Our platform as a service (PaaS) enables you to centrally deploy, orchestrate and scale AI services—provided in secure, air-gapped infrastructures and disconnected from the internet. Its core functions adapt easily to any application and data, and are independent of any specific AI. Additionally, CGI AIOps Director allows you to easily integrate customized services or third-party models. This platform helps you achieve rapid success by starting your journey with specific AI models and continually evolving from there. The following diagram illustrates how this works:

CGI AIOps Director features

Case in point: AI-supported information and task management at NATO with AI FELIX

See how we implemented the scalable AI FELIX solution—a digital “knowledge agent” to accelerate document processing—across 27 NATO locations using CGI AIOps Director. 

Comprehensive security and control

One of the biggest challenges in using AI is having a secure, air-gapped infrastructure. Designed for security and ease-of-use, CGI AIOps Director:

  • Provides the desired AI functions without the need for external connections
  • The log infrastructure lets you precisely define which system provides information to which users and when
  • Allows all services to be configured for high availability
  • Gives you full control over AI model selections during training and usage

CGI AIOps Director can also manage its own AI lifecycles with an advanced automatic infrastructure for training neuronal networks. 

Military personnel having a meeting

Highly adaptable and flexible

CGI AIOps Director use cases

Organizations can add use cases as required on our platform. CGI AIOps Director also works with different equipment makes and models. Each model is replaceable and third-party solutions can be integrated as services. Furthermore, each of our platform’s microservices can be altered or replaced with relatively little effort and expense. This helps you accelerate the pace of innovation while avoiding unnecessary investments for developing software. 

The high adaptability of AIOps Director makes it easy to support real business processes. Existing business applications can be connected to provided services and deliver real value without changing your processes. Once a service is available, it can be used by multiple businesses applications to help manage the costs for computing and models.

Key features

  • Centralized orchestration of AI services within a secured infrastructure
  • Completely scalable platform as a service (PaaS)
  • No internet connection required
  • Use of cloud technologies
  • Automated machine learning (ML) functionality
  • Adaptable and extendable to meet client-specific needs
  • Low-code and no-code process modeling
  • Also usable for non-AI services