Focus more on customer service and growth

CGI Funds360 offers a fully integrated suite of investment funds processing, order management and record-keeping services that adapts, integrates and scales with your unique operations and is designed to help you focus more attention on customer service and growth. Our order management system and FundSERV interfaces process all industry standard files and fund orders—from initial order entry through reconciliation and settlement—as well as non-financial updates. CGI Funds360 also supports use by both the fund manufacturer and distributor sides of the industry.

CGI Funds360 features

FUND PROCESSING AND RECORDKEEPING PLATFORM
INVESTMENT FUNDS ORDER MANAGEMENT SYSTEM

Key interfaces between fund companies and distributors

  • Standard industry files and message-based processing
  • Non-financial messaging updates support
OPEN ARCHITECTURE

Open interface to translate all functionality and business processes

  • Seamless messages integration through intuitive and responsive HTML5 user interfaces
  • Digitalization of new business processes as offerings and transformation of business models
  • Unified API to access multiple product types from a single access point
  • RESTful product components integration, which allows for a large assortment of options
  • Unparalleled processing capacity, throughput and system scalability
INVESTMENT ADVISOR INTERFACE

Transaction and client account-related information views

  • Reduction of call center inquiries
  • Reduction of administration costs
PROCESS AUTOMATION

Workflow and imaging to support complex tasks

  • Multi-step task processing supporting both financial and non-financial business transactions
  • Support for multiple workflows out of the box (new account with initial purchase, subsequent purchase, redemption, transfer, switch, address change, account details, client details, roles, automated withdrawal, pre-authorized contribution, banking information, unstructured workflows)
  • Business analytics component that provides real-time reporting and interactive dashboard for monitoring business activities
  • Exposure of defined workflows with REST APIs to allow initiation by external clients (e.g., enterprise workflows)
  • Straight through processing with exception management
  • Java-based workflow engine embedded within the core platform that allows for transparent processing within the UI