Solution
efluidMC Client Management and Billing Software Package
efluidMC is an integrated client management software package dedicated to the utilities sector:
- Designed for energy suppliers and distributors through a split-vision business and technical offering
- Multi-fluid (electric, gas, water and urban heating products)
- Multi-operational (cable television, service contracts and Internet)
- Covers all client segments (industrial, professional and individual)
- Offers front and back office functions
- Enables client and supplier management through call centers, portfolios or online agencies
- Multilingual* and multi-currency
- Multi-business
- Multi-concessions
efluidMC offers a wide array of functional modules: contract, CMR, business tracking, relief/consumption, intervention, billing, estimation/ordering, financial operations, recovery (including disputed), accounting interface, sustainable development, and flow reconstitution.
Built on a Java EE architecture and based on leading industry standards (e.g., Oracle database technology), efluidMC offers advanced parameterization functions enabling customization for every business user.
Contact us for more information on our efluidMC solution.
efluidMC is a trademark of UEM and is used under license by CGI