Retail suit

CGI Retail Suite

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Improving agility and personalization of the customer journey

CGI Retail Suite is a modular solution designed and built using an open architecture approach, enabling you to adapt more quickly to the needs of your customers and to evolving market dynamics. It provides a unified view of your inventory so you can leverage your store network and control the entire retail value chain, from product sourcing all the way through to shelving.

Read our CGI Retail Suite overview to learn more

IDC MarketScape names CGI as a Major Player for Retail POS Services Worldwide

CGI is a trusted partner to retail organizations around the world, helping them evolve and enrich the point-of-sale customer experience. As we continue to grow our POS solutions and expertise, we are proud to share that CGI was recently named as a Major Player in the IDC MarketScape: Worldwide Retail Point-of-Sale Services Providers 2023 Vendor Assessment (Doc. #US49527023, May 2023).

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IDC MarketScape names CGI as a Major Player for Retail POS Services Worldwide
CGI Retail Suite to accelerate its business transformation

To date, CGI Retail Suite has been delivered successfully to 60,000 users across 5,500 sites in 20 countries.

Key features

Agile processes for better efficiency

Agile processes for better efficiency

Mastering your supply chain is key to fulfilling new customer order journeys and reducing time-to-market. With CGI Retail Suite, processes become highly flexible, orders can systematically be pooled and warehouse management is optimized to accelerate time-to-market.

Flexible product assortment at store level

Flexible product assortment at store level

To meet customers’ needs, you need to be able to plan and manage product assortment in stores in real time. This includes being able to enter a purchase order while monitoring costs, delays and peak loads. CGI Retail Suite allows you to manage each store’s product assortment in real time and adapt it based on the its location and format.

Scalable fixed/mobile checkout journey

Scalable fixed/mobile checkout journey

As a retailer, you need to constantly evolve the customer checkout journey to ensure a speedy, pain-free and seamless experience for your customers. CGI Retail Suite ensures your collection process remain flexible and scalable, so it can be enriched with additional information or promotions for a unique point-of-sales experience.

man view smart meter data on laptop and mobile

Unified referential data in real-time

Many retail organizations still struggle with obtaining a holistic view of their customers, and dynamic data such as inventory, availability and pricing. CGI Retail Suite allows you connect and synchronize data from all IT systems, enabling you to simplify the implementation of new services and gain a 360-degree view of your customers and data.

Personalized sales and marketing

Personalized sales and marketing campaigns

Successful personalization of promotional offers depends on the ability to identify your customers across touchpoints. CGI Retail Suite enables you to centrally manage all prices, promotions and customer loyalty programs across sales channels and grow your business with a unified marketing strategy.

30%
reduction in IT and operations costs for a global leader in mass merchandising 
1.5 million
online orders for pickup in March 2020 through Carrefour “Drive” service
10%
average increase in basket size for a leading retailer