We met with 74 transportation and logistics executives to understand their top priorities and how they are preparing for and adapting to key trends shaping their organizations. This year, executives are prioritizing the following:
- Achieving regulatory compliance driven by new and evolving regulations like CSRD*
- Accelerating modernization to achieve the transformative benefits of digitalization
- Exploring AI to enhance operations and prepare for future growth and innovation
- Securing the business through IT/OT cybersecurity
* Corporate Sustainability Reporting Directive
34%cite AI as their top innovation priority over the next 3 years40%are exploring GenAI, while traditional AI implementations are up 29pp to 56%58%are exploring GenAI for software development
- Climate change grows in importance
75% cite climate change as a high-impact macro trend shaping their organization (+15pp YoY)- Majority feel the impact of business value chain reconfiguration
40% and 42% cite the degree of impact as “high” and “medium,” respectively- Talent shortages remain a concern
28% of clients say shortages of talent is the top challenge in achieving business priorities
Organizations generating expected results from their digitization strategies—the digital leaders—share common attributes that enable them to accelerate outcomes compared to others. For example, digital leaders in transportation and logistics:
Are less challenged
by legacy systems
vs. others*
Have deeply integrated
business and IT strategies
vs. others*
Have highly agile
business models
vs. others*
* those building or launching digitization strategies
pp = percentage points
1 |
Leverage regulatory compliance as a competitive advantage and digital accelerator. |
2 |
Improve supply chain resilience to fortify operations amid increasing market and geopolitical uncertainty. |
3 |
Learn from digital leaders to tailor a strategy that will help accelerate outcomes. |
4 |
Accelerate IT modernization to advance digitization across the organization and partner ecosystem. |
5 |
Strengthen your data foundation by taking steps to improve data quality, management and governance. |
6 |
Benefit from the power of AI by exploring use cases while building a data driven enterprise. |
Our innovative services and solutions help transportation and logistics organizations optimize operations, strengthen customer interactions and collaborate in their broader ecosystems. Learn more about:
Business Consulting Artificial intelligence Cloud and IT modernization Cybersecurity Sustainability and ESG advisory
