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ROI-led innovation and transformation for media and communications

We apply our industry and technology expertise to accelerate digital transformation to improve the customer experience, speed time to market, generate new revenue streams, optimize operational efficiencies and drive down costs.

Gain market share through superior customer experience

We have 30+ years’ of experience helping communications service providers around the world become next-generation service providers. For example, we help clients comprehensively manage cross-channel exposure and interaction with their brand, products and services.

Solve modern broadcast challenges with professional workflows

As TV meets radio and merges with online and social, CGI’s Media Solutions are at the heart of solving the challenges of modern broadcasters and radio stations. We offer solutions and services for professional radio workflows and media management, as well as the leading platform for newsroom and planning systems.

20
we partner with 20 of the largest telecom operators in the world
6
of the world's top communications service providers partner with CGI
20+
years of media industry expertise

Our communication expertise

We provide insights you can act on to increase agility and speed to market and thrive in a hyper-competitive industry. Our communications experience and expertise includes:

  • Providing billing, order orchestration, revenue assurance and customer care transformation services

  • Drive innovation and efficiencies with artificial intelligence (AI) and generative AI

  • Advance your omnichannel customer experience journey through strategic advisory services and technology including robotic process automation, Open APIs, micro-services and dynamic data-driven architectures.

  • Modernize applications through multi-experience platforms

  • Integrate BSS/OSS platforms using TM Forum Open API accelerators to deliver new digital services with speed

 

person using computer with headphones at desk
visual radio intelligent camera

Our media expertise 

As TV meets radio and merges with online and social, CGI’s Media Solutions are at the heart of solving the challenges of modern broadcasters and radio stations. We offer solutions and services for professional radio workflows and media management, as well as the leading platform for newsroom and planning systems.

CGI's Media Solutions are part of our end-to-end capabilities portfolio, which also encompasses consulting, systems integration, managed IT and business process services. We support our clients from initial consulting through agile project planning and implementation. This includes getting you up to speed quickly by also focusing on user training and coaching.

 

CGI's media solutions and services

OpenMedia

Optimize news research, planning and rundown management

Our innovative OpenMedia newsroom system is used worldwide as a standard tool for cross-media research, planning and creation of daily news, magazines and sports publications. OpenMedia is regarded as the leading independent system for all kinds of editorial workflows and rundown management.

Viura

Visualize your radio with smart camera automation

Viura is our solution for intelligent camera control in the radio studios for editors and presenters. The solution works manufacturer-independent from playout and editorial software on the basis of selected video hardware and our control software.

dira

Effectively manage radio production and playout

Our dira! solution suite covers the entire production workflow required for media management in radio journalism: from broadcast production and the exchange of material and programs, through broadcast scheduling, to actual onair playout, post-production and archiving.

Are you ready to thrive in the evolving, hyper-competitive communications and media industry?

Discover how our communications and media experts use powerful solutions, technology and processes to transform your organization.