Retail, Consumer and Services

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Dilip Nair

Data, supply chain ecosystems, and the Great Cheese Crisis of 2022

January 9, 2023 Does anyone else find inspiration in the oddest of places? The idea for this supply chain blog came to me while on the phone trying to order a pizza. Journey with me, if you will, and together, we’ll uncover what...

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Retail, consumer and services

Digital value chain in retail: How retailers can create a more holistic view of digital

September 7, 2021 I remember having a conversation with a group of peers at the National Retail Federation’s annual conference early in the 2000s. The dot-com bubble had recently burst, and someone in the group said something to the effect of “We sure...

For nearly two months, French consumers have been confined, and retailers have become their sole means of obtaining supplies during this time. Faced with an unprecedented challenge, Carrefour—a leading global retailer—had to respond quickly by securing their supply chains, ensuring...

Learn how CGI is collaborating with Pirkanmaan Voimia to digitalize its food services using CGI’s Aromi solution.

In 2019, we conducted in-person interviews with 153 client executives in the retail, consumer packaged goods, wholesale and consumer services sectors, who indicate data insight and omni-channel services as the driving forces of change this year, spurred by a focus...

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Retail, consumer and services

From channel to customer: How an omni-channel experience is the key to the retail industry’s success

December 20, 2018 Is the hype around the retail store being dead simply that, hype? Well, maybe. While the current role of the physical store may be dead, its usefulness, convenience and value are not. What is the new brick-and-mortar reality? Retailers that...

CGI Retail Xp360 bridges the physical and digital worlds, assisting retailers to meet increasing customer demands in today's digital world.