January 9, 2023 Does anyone else find inspiration in the oddest of places? The idea for this blog came to me while on the phone trying to order a pizza. Journey with me, if you will, and together we’ll uncover what my pizza...
April 27, 2022 The complexity of choices retailers face now has never been greater, customer expectations have never been higher, and the retail environment continues to evolve at a rapid pace. Instead of simply chasing the latest trends and keeping up with the...
September 7, 2021 I remember having a conversation with a group of peers at the National Retail Federation’s annual conference early in the 2000s. The dot-com bubble had recently burst, and someone in the group said something to the effect of “We sure...
During a time of rapid response to the impacts of COVID-19, leaders implemented new ways of working. These ranged from small daily changes to expansive ones that reached across their enterprises. As the weeks and months pass, changes originally deemed...
Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19
To support the reopening of economies and society, governments in many countries gradually are lifting restrictions imposed during the first phase of the pandemic crisis. As business owners prepare to restart or launch operations, they must navigate a new “business...
To support the reopening of economies and society, governments in many countries gradually are lifting restrictions imposed during the first phase of the pandemic crisis. As business owners prepare to restart or launch operations, they must navigate a new “business...