The Patient Engagement Benchmarking Model evaluates a company, franchise, brand and/or programs for their relative level of innovation, effectiveness and maturity from a patient experience, engagement and adherence perspective. Benchmarking measures an organization’s maturity level to build an action plan that improves results.
Based on intimate knowledge, understanding and experience within patient engagement, CGI has created an industry leading benchmarking model exclusively for patient directed initiatives like co-pay, adherence, compliance and engagement programs. It enables an organization to identify, monitor, adjust, track and evaluate all elements of patient focused activities to improve patient lives and business outcomes.
