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Optimized Salesforce managed services teaming

Our expert Salesforce team delivers seamless administrative support, driving high adoption and utilization. We offer collaborative platform enablement sessions and tailored client training. Our transparent project management ensures consistent timelines and real-time updates. We implement best practices in data security, master data management, and cybersecurity integration. Partner with us to maximize your Salesforce investment and propel your business forward.

CGI excels as a Salesforce partner by focusing on tailored solutions and global delivery. We offer unmatched subject matter expertise through specialized COEs, 24/7 availability, and scalable managed services. Clients praise our ability to meet long-term staffing needs and adapt to evolving requirements. Our best practices emphasize business agility, user experience, cost optimization and security.

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Tailored Salesforce services

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Operations

Our  services cover incident management with agreed SLAs, efficient access request handling, problem management for operational improvements, data load support for migrations and ad-hoc needs, and DevOps best practices implementation. We enhance your Salesforce environments and maximize ROI through these tailored services. 

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Maintenance

We handle change requests, support maintenance releases, and liaise with Salesforce support. We build knowledge bases, manage technical debt, and optimize performance. We communicate with Salesforce technical support, ensuring smooth operations and continuous improvement.

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Continuous improvement

We enhance system stability and efficiency, reducing operational costs through SLA adherence. We facilitate continuous improvement, offer flexible support models, and provide adaptable commercial options including managed services and staff augmentation to meet diverse client needs.

Ready to learn more about Salesforce managed services?

Connect with our Salesforce team to learn how we streamline and support your Salesforce solutions.