Firmware is ubiquitous in any IT environment. The code—usually hardwired onto a microchip—bridges the hardware and software in any computer, including Internet of Things devices and other surprising places. Because it is hidden and because it can be difficult to update, many IT organizations pay little attention to developing cybersecurity strategies.

That omission can be a costly mistake. CGI Vice President Chris Lavergne and Director Dave Crawford, both cybersecurity experts, join CGI Voices host Pete Tseronis on this podcast episode to explain the current state of firmware and how agencies can better account for it in their planning.