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When it comes to Salesforce solution implementations, CGI’s approach is unique. We put people—users, customers, employees, and partners—at the center. Having the right Salesforce alliance and approach helps to ensure you effectively manage change and achieve better adoption and business results.
We provide tools customized to your needs so that you get the full value from your Salesforce investment. With deep Salesforce expertise across industries, we offer a full range of services, including strategy and consulting, design and implementation, integration, managed services, and accelerators for leveraging the Salesforce platform.
- Salesforce Consulting & Implementation Services
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At CGI, we understand that each client is unique and has different customer goals. We bring Salesforce expertise, certified architects, and customer experience know-how to the table to customize and improve the value of Salesforce to the business. Leveraging our consultative approaches and deep expertise, we believe that 80% of this work can be done without any new code.
Learn more about Salesforce Consulting & Implementation Services
- Human-Centered Design
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Transforming into a digital organization is a complex journey for most companies. It’s not always easy, or straightforward. Understanding the customer experience is the ‘secret sauce’ to digital transformation success.
Lear more about Human-Centered Design
- Salesforce Managed Services
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Successfully advancing your organization's goals with the Salesforce platform takes strategy, configuration, and development expertise. CGI's certified Salesforce experts deliver support and maintenance services that give your organization the power to leverage Salesforce solutions to the fullest.
Learn more about Salesforce Managed Services
- CGI Collections for Government
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We combine the power of the Salesforce platform with CGI’s 30+ years of collections expertise to deliver a collections solution for state and local government that enables faster time to value with a strong focus on the customer experience.
Learn more about CGI Collections for Government
- CGI Bolt for Manufacturing
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For manufacturers, CGI Bolt accelerates the implementation of connected field services with asset intelligence through a Salesforce community portal.
Learn more about CGI Bolt for Manufacturing
- Salesforce Manufacturing Cloud Accelerator
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This implementation service includes configuration of Manufacturing Cloud core objects, process automation, and ERP integration for customer and product details.
Learn more about Salesforce Manufacturing Cloud Accelerator
- Salesforce Configure, Price and Quote (CPQ) Quickstart
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We implement Salesforce CPQ (configure, price, quote) with a pre-defined scope and deliverables.
Learn more about Salesforce Configure, Price and Quote (CPQ) Quickstart
- Salesforce Field Service Lightning
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We can seamlessly integrate our Quickstart program with any existing Salesforce organization.
Learn more about Salesforce Field Service Lightning
- CGI Trade360 & Salesforce Blockchain
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Salesforce Blockchain is a low-code blockchain platform that extends the power of customer relationship management. Designed using the open source technology of Hyperledger Sawtooth and customized for Salesforce Lightning, Salesforce Blockchain helps you build trusted partner networks.
Learn more about CGI Trade360 & Salesforce Blockchain
- Energy Assistance Case Management
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Built on the Salesforce platform, this tool simplifies processes for applying with agencies for local utility financial assistance and maintaining utility service connections.
Learn more about Energy Assistance Case Management
- Utilities Cost Recovery Tracking
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To assist utilities with cost-recovery tracking, CGI has built a quick-scaling solution to effectively mine and allocate data for pandemic response costs.
Learn more about Utilities Cost Recovery Tracking
- Salesforce Work.com
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We help our clients rapidly implement and expand Salesforce’s Work.com. Our services include Workplace Command Center, Employee Wellness and Employee Wellness Plus, Training, Location Readiness, and Office Occupancy Training.
Learn more about Salesforce Work.com
- Intelligent Call Center for Utilities and Retail Energy
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Our quick-to-market solution, built on the Salesforce Industries Energy and Utilities Cloud, supports the customer service organization with a streamlined call center solution.
Learn more about Intelligent Call Center for Utilities and Retail Energy
- MuleSoft iPaaS and API Solutions
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We deliver end-to-end services for clients leveraging MuleSoft as a platform.
Learn more about MuleSoft iPaaS and API Solutions
12+
years of experience in Salesforce implementations
10
Salesforce centers of excellence worldwide
400+
Salesforce certified professionals
27K +
users deployed globally
9/10
client satisfaction rating
300+
Salesforce clients
Salesforce Net Zero Cloud provides the data-driven platform for organizations to analyze progress towards achieving net zero impact on carbon emissions and waste management.
Health
SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care. SCP Health leveraged CGI’s Salesforce capabilities to implement a provider contracting workflow and repository to implement streamlined, easily accessible and centralized account plans.
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