In 2021, CGI received a multi-year contract to digitize the IT infrastructure and related IT services of Tele Columbus AG, one of the leading fiber optic network operators in Germany with a reach of more than three million households. The contractual agreement is in the context of Tele Columbus' strategy of accelerating the digitization and reorganization of the company's IT. The central part of the contract is the introduction of a flexible cloud model.
As part of a comprehensive strategic realignment, Tele Columbus AG, which offers high-speed Internet including telephony and TV programs under the PΫUR brand, is consistently driving its digital transformation forward. Using a completely modernized IT infrastructure, the network operator wants to create the basis for the implementation of the Fiber Champion strategy and the rapid response to current and future market requirements. The optimization of the customer experience for private, residential and future wholesale customers is of fundamental importance.
CGI has been providing services for Tele Columbus since 2015. The new contractual agreement is part of the current digitization strategy and realignment of IT. Central parts of the contract are the provision of infrastructure services, the takeover of data center operations and the conception of a flexible private cloud environment, which is also to be expanded into a hybrid and public cloud solution in the medium term. CGI takes a balanced and holistic approach to its cloud services.
In a first step, CGI will further develop the IT service management processes and the associated service desk. In a second step, the IT infrastructure components are transferred to a private cloud environment. Further cooperation in setting up agile software development and the conception of individual software is possible in the future within the framework of the contract.
"With this multi-year deal, we are laying another important foundation for the future digitalization and innovation of our business," explains Roland Schleicher, Chief Operations Officer at Tele Columbus. "In my opinion, there are several things that speak in favor of CGI: the regional presence with simultaneous global reach, the customer proximity as well as the very high cloud and delivery competence."
"In order to remain competitive in an increasingly digital world, companies must work in an agile manner and innovate quickly. IT modernization is essential in many cases. It is the key criterion for a successful digital transformation,” emphasizes Stefan Wichert, Senior Vice President Germany North at CGI. "We are pleased that we can now support Tele Columbus - like many other clients - as a long-term digitization and transformation partner in order to optimally prepare the company for all future challenges."
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