As technology changes, so do customer behaviors, and so must our business processes. (I use the term customer loosely here to represent the larger set of consumers, employees, citizens and...
Every year, CGI interviews our clients across all the industries and geographies we serve to gain insight into their challenges and priorities as part of our global Voice of Our...
Almost every insurance company is currently working on providing pay-as-you-drive insurance. Some already have succeeded in launching it, while others are busy preparing to go to market. Insurance based on...
A top business priority for banks today is to have a complete 360 degree view of customers through the collection and use of personal data. To effectively manage data, it...
heib Helsingin Bussiliikenne Oy (HelB) is a bus operator for the Helsinki metropolitan area of Finland. Each year, their 1,000 bus drivers and 430 buses serve more than 60 million...
The Internet of Things (IoT) is set to generate vast amounts of new data, with some predictions citing that over 100 billion “things” will send out data over the Internet...
Last year, CGI’s data science team from Prague had the great honor of winning the Kaggle purchase prediction challenge sponsored by Allstate, competing against 1,500 teams worldwide, and I wanted...
A single view of each customer allows Nissan to communicate in a personalized way, but also allows them to define patterns and predict key triggers requiring specific actions.
The owner of a large supermarket chain approached CGI with how difficult it is to retain customers and attract new ones, especially in their large urban and suburban stores. He...
The right data can help cure diseases, make streets safer, improve customer service and create cost savings. It can help win battles and win ball games. It seems there’s nothing...
