Case study
CGI Collections360
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Tax, revenue, customs and other agencies responsible for recovering debts owed to government are under constant pressure to find ways to maximize revenue and efficiency and improve constituent services. CGI has worked with over 25 tax, revenue and customs clients in federal, central, state, provincial and local governments across the U.S., Europe, Canada and Australia. For example, we have supported:
The Money Claims on Line system for pursuing debt claims in UK courts resulting in over £1.25 million in payments per month for UK Ministry of Justice
The efficient enforcement and collection of $14+ billion for the City of New York since 1987
These relationships give us a front-line understanding of client challenges. Our key services include:
Obligation recovery – industry-leading solutions for debt recovery and decision management
Integrated tax – innovative systems support taxpayer identification and registration, returns processing and revenue accounting
Benefits funding – where CGI is paid a fixed price after benefits measured by increased revenues are realized
Consulting – expert advisory services to provide strategic vision, operational assessments, business case development, business process redesign and change management