Future of work

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Eliza
Eliza Lott

How artificial intelligence is impacting the future of work in financial services operations

September 15, 2023 AI provides an opportunity to retrain the workforce on more complex and challenging work, including additional AI tool applications to further increase efficiency and improve the customer experience. The magnitude of near-term impact will vary by operational area.

CGI earns a Solutions Partner for Microsoft Cloud designation, completing all six Solutions Partner requirements within the Microsoft Cloud Partner Program.

Julie Godin shares perspectives on leadership, company culture, strategic planning and more on Jacob Morgan’s podcast, Leading the Future of Work

Facing new surges in demand arising from the pandemic, we helped implement digital automation solutions for clients seeking to expedite request processing, information sharing, and decision-making to achieve greater efficiency and business agility.

Before the COVID-19 pandemic, a leading provider of high-quality behavioral health services in the United States was providing onsite treatment at its numerous outpatient clinics, and delivering inpatient treatment at its hospitals. The provider specializes in mental illness, alcohol and...

As the COVID-19 pandemic spread across the globe in the early months of 2020, government restrictions on work and travel began to dramatically impact the workforces of organizations, large and small. Organizations were not only required to transition their own...

As Canada began enforcing measures to slow the spread of COVID-19, a large Canadian road and public transport agency faced the challenge of transitioning its 4,000 employees to remote work. Speed was of the essence. Restrictions imposed by Canadian governments...