2021-05-06 Product authenticity plays a huge role in assuring consumer confidence for B2B and B2C businesses. Whether it’s COVID-19 vaccines, industrial goods, car parts or fair-trade chocolate, today consumers want assurance that the product they’ve purchased is genuine. Correspondingly, for manufacturers...
2021-03-08 Every year, we conduct Voice of Our Clients (VOC) interviews to discover and share the top industry trends and business and IT priorities across the industries we serve. Over the past 5 years alone, we have held 6,775 business and...
2020-10-20 In the new normal, education is key to helping people understand emerging cyber threats. While they juggle work and life at home, we need to support individuals by providing the best possible environment. Organizations that implement phishing training stand a...
2020-08-04 In recent years, robotic process automation (RPA) has received a lot of attention—both positive and negative. Some argue that RPA leads to job losses by taking over repetitive and simple tasks typically performed by people, while others assert that RPA...
2020-07-27 This CGI blog post discusses the future of the traditional retail bank branch once the COVID 19 pandemic ends.
2020-06-10 With the COVID-19 pandemic, many organizations face drastic revenue losses resulting in budget cuts and restructuring. In addition to this immediate impact, other short- and long-term economic challenges are pressuring organizations to become agile and adapt their financial decision-making and...
2020-06-01 The global impact of the COVID-19 pandemic on the financial industry far exceeds anything we have seen in our lifetime. Record unemployment, voluminous requests for hardship support, and the likelihood that loan defaults will significantly increase. Along with higher net...
2020-05-21 With the COVID-19 pandemic, many organizations face drastic revenue losses resulting in budget cuts and restructuring. In addition to this immediate impact, other short- and long-term economic challenges are pressuring organizations to become agile and adapt their financial decision-making and...
2020-05-12 Today, we face an unprecedented global health and economic crisis as we continue to combat the spread of COVID-19. Economically, this crisis is very different from the last major economic upheaval we faced worldwide—the Great Recession of 2008. What are...