DynaLIFE is a major Canadian medical laboratory offering diagnostic testing services to Albertans. When its new COVID-19 test option for travelers caused a surge in contact center demand, CGI helped alleviate the burden with a conversational chatbot, or virtual agent.
Mastering business agility and reinventing the technology chain are among top organizational capabilities to help organizations rebound and reinvent through the impacts of the COVID-19 pandemic. Here are two pre-pandemic examples of how we helped clients reengineer their ways of...
As the COVID-19 pandemic rapidly spread across the globe in the early months of 2020, the Montreal Heart Institute (MHI) responded by launching a major clinical study to test a potential treatment for the illness. Funded by the Government of...
Eversight facilitates the recovery of human eye tissue for transplantation and research via a complex medical infrastructure of more than 170 staff and thousands of surgeons, researchers and other medical professionals around the world.
Finnish Red Cross Blood Service has a blood service center in the Kivihaka area of Helsinki.Every year, donated blood saves lives. Digitalization enables accurate, safe and predictive blood logistics.