October 9, 2024 As executives pursue their dual-focus agenda of growth and efficiency, inspired by digital leaders and our experience in collaboration with clients, this blog provides recommendations to accelerate future success.
July 12, 2024 Artificial intelligence (AI) has attracted a lot of attention and scrutiny since ChatGPT launched in November 2022. The new features of large language models and the rapid development of new tools and functions since then have sparked a lot of...
May 1, 2024 This CGI blog post discusses key questions bank executives should consider in implementing artificial intelligence.
The presence and participation of women in technology are more crucial than ever. To mark International Women’s Day on March 8, our Women’s Networks around the world organized a global mentoring event to help inspire and enable the next generation...
March 25, 2024 As we stand at the crossroads of innovation and progress in the ever-evolving landscape of technology, the wisdom of ancient Greek philosophers resonates with profound relevance, especially for an individual of Greek heritage like me. In particular, there is a...
February 5, 2024 Human-like responses from OpenAI’s ChatGPT and other generative AI large language models (LLMs) have employees and politicians concerned about impending waves of job losses. Meanwhile, contact centers have trouble recruiting and retaining enough agents to keep up with rising consumer...
February 1, 2024 Executives are under increasing pressure to meet evolving sustainability and environmental, social and governance (ESG) mandates and stakeholder demands. At the same time, they must balance countless other factors disrupting the market, which are nearly impossible to control and predict...