In today’s fast-evolving business climate, industry leaders are focused on increasing revenue growth and innovation, improving the customer/citizen experience, controlling costs, and optimizing operations through digital technology. These are the top five business priorities reflected in CGI’s latest Voice of Our Clients research, and business consulting plays a critical role in helping organizations to achieve them.
To understand what organizations value most in a business consulting partner, the International Data Corporation (IDC) produced its IDC MarketScape: Worldwide Business Consulting Services 2024 Vendor Assessment (doc. #US51113123, June 2024). This evaluation helps business leaders identify and assess the providers of worldwide business consulting services and choose the right partner for their needs. Within this year’s assessment, CGI is recognized by the IDC MarketScape as a “Major Player” for worldwide business consulting services.
Balancing competing imperatives while navigating change and complexities
One key aspect of the IDC MarketScape assessment is an evaluation of a business consulting partner’s strengths based on client feedback. Based on client perceptions of CGI, we believe the IDC MarketScape's evaluation highlights our strength in helping clients balance competing short- and long-term business imperatives to drive outcomes aligned with their business strategies. We also believe it emphasizes our strength in putting people first as part of our consulting approach and our consultants' use of technology, digital platforms and artificial intelligence to accelerate client outcomes.
“CGI is a good choice when you need to bridge strategy and execution to meet your current and future needs,” said Bill Latshaw, Research Director for IDC Business Consulting Services. He noted that, “CGI excels at transforming organizations to become more sustainable, resilient, agile and customer-centric while navigating the speed of change and complexities of portfolios, business and operating models. Further, he shared that clients describe CGI consultants as “pragmatic, loyal, and entrepreneurial partners.”
Delivering business outcomes by thinking boldly and acting pragmatically
“Business consulting is an integral part of our end-to-end services portfolio,” said CGI’s Pierre-Dominique Martin, Senior Vice-President, Global Business and Strategic IT Consulting. “We believe being named a Major Player recognizes our consultants’ partnership with client executives to help them think boldly and act pragmatically to generate business outcomes. This feedback from our clients demonstrates the differentiated value of our model, talent and capabilities.”
Offering broad business consulting expertise and experience
CGI’s wide range of business consulting services are designed to help clients balance competing demands, adapt and thrive in any market condition, and build long-term business and societal value.
We address C-level challenges through four key consulting capabilities: business strategy, human-centered transformation, customer/citizen value and operational excellence, and digital leadership and CIO agenda.
Our 3,000+ consultants worldwide deliver specialized expertise across industries, businesses, and corporate functions, with the support of a global network of 20+ innovation hubs, augmented consultancy capabilities through artificial intelligence and other advanced technologies, and a unique partnership approach based on client proximity, accountability and transparency, and human centricity.
