UX and HCD experts design and online solution

Elevate every experience with HCD

Organizations struggle to meet increasing digital expectations without a clear transformative vision deeply rooted in understanding user needs and behaviors. Our passionate, seasoned, design-thinking practitioners help them discover and create innovative solutions through empathy-driven design.

  • Build the right thing: Ensure solutions effectively meet user needs
  • Break down silos: Bridge the gap between business and technology
  • Broaden perspectives: Leverage diverse expertise to spur innovation
  • Rapidly iterate: Test and adjust quickly to mitigate risk

An end-to-end framework to drive top-line growth and digital value

We bring people together to uncover opportunities, clarify vision, and make collective decisions. Our proven methodology connects business objectives to human needs and behaviors to help organizations: 

  • Improve customer satisfaction, reach and retention
  • Reduce customer support costs
  • Identify opportunities for growth and operational efficiency
  • Leverage technology for tangible value and fast ROI
  • Improve speed-to-market for products and services
  • Uncover hidden assumptions to solve the real problem
     
two people sharing a mobile device at a conference

CGI's key HCD offerings

Strategic design

Tackle complex business challenges to create growth through life-centric product and market exploration and a cohesive, defensible vision of the future. In strategic design, we tackle complex business challenges, working alongside our clients to shape a clear vision for a better future.

Experience design

Reimagine service with purpose and create lasting connections with customers, citizens, and employees. Experience design is where we create exceptional products and services that exceed user expectations - from concept to detailed design and accessibility.

Digital marketing and communications

Drive customer connections with dynamic, personalized communications to inspire action. Our digital marketing and communications offering ensures your story effectively reaches and resonates with your audience, driving desired actions.

Innovation accelerator

Unleash the power of creativity to explore technology and ignite future business possibilities. Our innovation accelerator enables our clients to quickly concept and validate innovative solutions, harnessing technology and rapidly vetting ideas from market analysis through go-to-market readiness.

Learn more about our human-centered design services

Ready to elevate your customer, citizen, and employee interactions? Connect with an HCD expert to learn how we can help you deliver compelling digital experiences throughout your organization.