In 2019, we conducted in-person interviews with 75 client executives in communications who report that top of mind for them is meeting customer demands in a highly competitive environment by focusing on digitization, network investment, automation and agile delivery, with...
Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 87 in-person interviews with communications industry executives to learn more about their top trends and priorities.
A DNA evolution journey approach is required in order for Communication service providers (CSPs) to ensure their survival by transforming themselves into digital enterprises. A great deal of potential value is currently being lost, and CSPs are in danger of...