Salesforce has become one of the most widely-deployed customer relationship management (CRM) platforms across the globe, but it is most powerful when integrated with enterprise supporting applications, delivering better insights and influencing rapid decision making. For large enterprises, multiple enterprise...
In 2019, we conducted in-person interviews with 96 client executives in health and life sciences who cite becoming a digital organization to meet patient and customer expectations is top of mind, along with cybersecurity, optimizing operations, interoperability, health reform and...
In 2019, we conducted in-person interviews with 167 client executives in the manufacturing sector who are focusing on cybersecurity, digitization, data integration, Industry 4.0 and customer centricity.