2023-01-09 Does anyone else find inspiration in the oddest of places? The idea for this blog came to me while on the phone trying to order a pizza. Journey with me, if you will, and together we’ll uncover what my pizza...
2022-04-27 The complexity of choices retailers face now has never been greater, customer expectations have never been higher, and the retail environment continues to evolve at a rapid pace. Instead of simply chasing the latest trends and keeping up with the...
2021-09-07 I remember having a conversation with a group of peers at the National Retail Federation’s annual conference early in the 2000s. The dot-com bubble had recently burst, and someone in the group said something to the effect of “We sure...
2018-12-20 Is the hype around the retail store being dead simply that, hype? Well, maybe. While the current role of the physical store may be dead, its usefulness, convenience and value are not. What is the new brick-and-mortar reality? Retailers that...