CGI Credit Studio for collections

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Are your collections operations built for today’s reality?

Legacy systems weren’t built for the pressure of rising delinquencies, evolving regulations and digitally empowered customers. The collections landscape has changed—can your platform keep up?

86% of borrowers prefer self-service options for debt resolution.

84% of collections leaders see automation as key to lowering delinquency rates.

70% of large banks say outdated tech limits their digital strategy.

Why creditors choose CGI Credit Studio for collections

CGI Credit Studio for collections redefines how organizations manage delinquency, from early intervention through to recovery. Built on a modern, event-driven architecture, our credit and collections SaaS platform empowers teams with real-time insights, intelligent automation and adaptable workflows to increase efficiency and improve outcomes. Designed for today’s digital-first customers, the platform delivers smarter collections with less friction, making it a future-ready choice for credit and collections software buyers.

45+ years

experience in default management

$1+ trillion

debt processed daily

75%

of top 20 banks globally trust CGI

Driving better results across the collections life cycle

CGI Credit Studio for collections supports every stage of the default journey, from early intervention to final resolution, helping creditors optimize outcomes.

Pre-collections
Early-stage collections
Late-stage recovery
Bankruptcy and repossession

Benefits of our credit and collections software

Real-time recovery

Event-driven workflows adapt instantly to customer behavior to boost resolution rates.

Scalable self-service

Omnichannel tools and virtual agents reduce costs and improve customer experience.

Built-in compliance and insights

Automated controls and AI-driven analytics keep you proactive and compliant.

Smarter decisioning

AI and predictive models prioritize high-risk accounts and guide next-best actions.

Financial review of spending with a man and woman writing in a notebook

A proven partner in default management

Unlike many other providers, CGI brings more than 40 years of collections expertise and a proven track record. With CGI, you don’t just get modern credit and collections software; you gain a strategic partner committed to your long-term success. We combine innovative, cloud-native technology with a collaborative approach to help you meet rising customer expectations, strengthen recovery performance and drive continuous operational improvement.

Trusted by 75% of the world’s top 20 banks

$1+ million in cost rationalization through technology consolidation

10–25% savings in collections costs achieved