Customer experience is an important consideration for affordable housing programs. They must make information and services available to several constituencies, including landlords, property managers, tenants and local officials.
In this white paper, CGI's Sourabh Pawar and Adam Herringshaw explain our digital transformation approach to CX for housing authorities. Utilizing technologies and strategies such as service-oriented architecture, various APIs to interconnect system components and powerful cybersecurity measures to keep information safe, we build versatile portals for public housing authorities and all of their stakeholders.
Download the white paper for the details.
