This CGI blog post discusses the ideal capabilities in a solution to modernize debt collections.
Many believe that digitalizing the bank is all about transforming the customer journey and experience. Others think it involves primarily the back office. It’s really about both, with some product...
Modernization affects all aspects of a bank, not just the bank’s IT management and spend. It changes a bank’s organization, customer interactions, culture, and products and services. Banks spend, on...
Many technologies have come and gone over the past decades. Some were hyped concepts that flopped (beenz, anyone?). Others that started from humble beginnings became ubiquitous. While every technology faces...
The global march toward real-time payments continues to accelerate. While banks prepare to make this a reality for their customers, one important factor is often overlooked—the issue of liquidity management...
True digital transformation is taking place across the industry. However, our research suggests that, while banks are transforming, there is opportunity to better align with customer expectations.
Capital market firms always have been more mature in their use of data and technology than their retail and corporate banking cousins, and the results of the CGI Client Global...
As banks continue to invest in digitalization to address fast-evolving competitive pressures, the best path forward is not always clear. Fortunately, however, for today’s financial institutions seeking the fast track...
In this first blog, I cover why default management is a great place to begin a digital transformation journey, and in a follow-up blog, I’ll share key issues and challenges...
We are in the early days of the emerging open banking ecosystem, enabled by open API technology and accelerated by regulators, as seen with PSD2 in Europe. Because there is...
