Advancing digital transformation for public services, securely and responsibly

In our latest Voice of Our Clients research, central and federal government leaders are focused on optimizing and protecting their operations. As they increasingly adopt AI to better serve citizens and improve efficiency, cybersecurity remains a top concern. Public sector leaders continue to face talent shortages and legacy system challenges in managing their large, complex IT environments.

With the goals of improving decision-making, productivity and agility, digital transformation requires a solid foundation of data, intelligent automation, AI, cloud and cybersecurity capabilities. CGI’s comprehensive services—from strategy to software as a service—help governments achieve tangible outcomes through ROI-led digital transformation. We collaborate with clients to think boldly and act pragmatically.

person looking at a building

Client experience

21 million
passport applications processed, optimizing experiences and turn-around time
6
national agencies in North America, Europe and Australia supported by CGI tax and revenue capabilities
5 billion
data records turned into actionable intelligence for UK policing and law enforcement

Fortifying the citizen supply chain

Citizen supply chain ecosystems are sprawling, interconnected webs spanning multiple industries, as well as local and national governments. They comprise complex networks of critical infrastructure, stakeholders, and processes. By understanding the interdependence of these segments, we help government leaders fortify the networks that help procure, store, transport and distribute essential goods and services to citizens.

How we realize the future of our critical infrastructure

Key services

Business consulting
Managed IT services
Business process services
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Enabling technology

Artificial intelligence
Data analytics
Intelligent automation
Cloud & hybrid IT
Cybersecurity
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Featured solutions

CGI eGov360: Digital document management
CGI Machine Vision: AI-powered visual monitoring
CGI Sense360: Situational awareness
CGI CustomerAdvance: Omnichannel CRM
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Focused expertise

Administrative & financial management

Budget, financial and acquisition management, enterprise resource planning (ERP); asset management (including digital assets); case, contract, and document management

 

Energy & environment

Energy market management; grid management; renewable energy management; environmental and natural resources management

 

Health & social services

Administrative systems, content management, electronic medical records, health analytics, patient-centered care management

 

Public safety & justice

National policing, crime prevention, courts, border management and protection (e.g., secure travel and border protection, e.g., visas, passports, customs, etc.)

 

 

Transportation & logistics

Rail, road and regional transit, intelligent transport systems, sustainable transportation

 

 

Tax & revenue management

Obligation recovery, integrated tax, collections management, taxpayer identification and registration, revenue accounting

 

 

Why CGI for government: Focus on mission outcomes

In addition to our technology expertise, we bring a deep understanding of the mission of government, including its programs, policies, and procedures. We also bring commercial experience from serving clients in 21 industry sectors.

Many of these industries not only provide critical infrastructure (e.g., banking, communications, food, health, manufacturing, transportation, and utilities) but technology trends in the private sector often translate to the public sector.

Additionally, the foundation of our responsible innovation approach is our collaboration with and proximity to clients. We co-create with clients and help our internal teams develop innovative ideas into scalable, repeatable business solutions.

 

consultant in front of government building

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