Intelligent automation

Resource center

Steve Sousa
Steve Sousa

Revolutionizing healthcare: Navigating the opportunities and challenges of AI integration

2024-03-01 Governments around the globe are issuing rules and frameworks for responsible artificial intelligence (AI) development and deployment. In the U.S., the landmark Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence underscores the imperative to ensure the safety and security...

Diane Gutiw
Diane Gutiw

Embracing responsible AI in the move from automation to creation

2023-08-31 As a data scientist and AI practitioner, I am excited to see so many positive AI use cases happening and being leveraged to bring quick information and insights to experts and business people – the potential of the rapidly evolving...

Brad Schoffstall
Brad Schoffstall

Three strategies for health data interoperability success

2023-04-25 Government and commercial health organizations realize that being data driven leads to better decisions and more impactful outcomes. It is critical for quality care, and is directly dependent on the interoperability of health data.

consultant at desk
CGI's Health Industry Practice

Reimagining health at HIMSS22 - Part 2

2022-04-19 The HIMSS Global Health Conference last month challenged the industry to “reimagine health.” Among the 28,000 attendees, it was clear that this community is ready to reconnect and re-envision healthcare in a post-pandemic world. While devastating in its toll on...

Peter Skelton
Peter Skelton

5 recommendations to improve the customer agent experience

2021-09-27 This CGI blog post five recommendations to improve the customer agent experience.

Sophie Bawin
Sophie Bawin

Start your intelligent automation journey on the right foot with RPA

2021-05-11 The number of intelligent automation technology providers continues to grow. Each offers fast ways to get started and the potential for quick wins. But, what are the key steps to ensuring a successful automation journey?

Steve Sousa
Steve Sousa

How automation can improve pandemic response in health care

2020-11-18 This blog discusses how health care organizations are using robotic process automation (RPA) to address needs created by the pandemic.

Katharina Dubberke
Katharina Dubberke

Moving from automation to hyper-automation in challenging times

2020-08-04 In recent years, robotic process automation (RPA) has received a lot of attention—both positive and negative. Some argue that RPA leads to job losses by taking over repetitive and simple tasks typically performed by people, while others assert that RPA...

Andy Schmidt
Andy Schmidt

CGI-sponsored GTNews survey reveals major challenge for corporate banks—declining client satisfaction (part 2)

2020-02-27 This CGI blog post explores how technology can address declining corporate client satisfaction in banking.