2024-03-01 Governments around the globe are issuing rules and frameworks for responsible artificial intelligence (AI) development and deployment. In the U.S., the landmark Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence underscores the imperative to ensure the safety and security...
2023-08-31 As a data scientist and AI practitioner, I am excited to see so many positive AI use cases happening and being leveraged to bring quick information and insights to experts and business people – the potential of the rapidly evolving...
2023-04-25 Government and commercial health organizations realize that being data driven leads to better decisions and more impactful outcomes. It is critical for quality care, and is directly dependent on the interoperability of health data.
2021-09-27 This CGI blog post five recommendations to improve the customer agent experience.
2021-05-11 The number of intelligent automation technology providers continues to grow. Each offers fast ways to get started and the potential for quick wins. But, what are the key steps to ensuring a successful automation journey?
2020-08-04 In recent years, robotic process automation (RPA) has received a lot of attention—both positive and negative. Some argue that RPA leads to job losses by taking over repetitive and simple tasks typically performed by people, while others assert that RPA...
2020-02-27 This CGI blog post explores how technology can address declining corporate client satisfaction in banking.