The IRS is pushing for a better taxpayer experience. This 10-step plan could provide a way to get there—with funding.
I recently worked with a large organization to help one of their divisions adopt the Scaled Agile Framework® (SAFe) more effectively. Having recently implemented SAFe, they quickly began seeing improvements...
If you've used a city mobile app to find a parking spot, you’ve experienced how state and local governments are transforming how they interact with citizen services.
After awarding grants, agencies need to analyze performance data to ensure that the funds lead to the desired program outcomes. They continue to face a largely unsolved, post-award phase challenge...
The cloud holds vast promise for businesses and organizations, offering a wide range of potential strategic and operational benefits of adopting the cloud and becoming a truly digital organization. While...
I recently read a blog by a colleague called Meet the new PMO. In it, he talks about the different types of Program or Project Management Offices (PMOs) that have...
Let’s get straight to it. The world has changed dramatically and many companies, including utilities, are struggling to keep up. It’s more than the move to renewable resources and an...
I remember having a conversation with a group of peers at the National Retail Federation’s annual conference early in the 2000s. The dot-com bubble had recently burst, and someone in...
Editor’s note: The following is a glimpse at the art of the possible with a particular focus less on the enabling technology but more on the impact of technology on...
Here are two terms that really do not go together: best practices and unprecedented. They’re like oil and water – they just don’t mix. If you’re a senior IT executive...
