As of May 2022, more than 5 million people in 2.2 million low-income households rely upon vouchers to help them obtain safe and reliable housing. Since 1995, CGI has worked with the affordable housing industry to improve and streamline operations supporting locally administered HCV programs. We help you help families and individuals secure the affordable housing they need and deserve. 

Public Housing Authorities (PHAs) across the country partner with CGI to deliver HCV program operations and positive outcomes for families who need housing. 

CGI can provide end-to-end HCV program administration or support discrete tasks such as:

CGI’s HCV operations services have enabled clients to quickly move from Section Eight Management Assessment Program (SEMAP) “troubled” status to “high performer” status.

Consulting Services: PHAs strive to operate more efficiently and attain the highest level of HUD-rated performance. Our expert consulting services help them accomplish that.  Our housing experts support a variety of PHA needs, including:

Program assessments and audits
SEMAP reviews

Our experts assess and measure performance against HUD’s  SEMAP Indicators. We provide detailed written reports of findings, recommendations, and focus areas for training.

Tenant mobility

We analyze current housing portfolio conditions, map and demographics of your PHA’s jurisdictions, and support mobility counseling program operations and outreach.

Landlord recruitment and outreach

Our experts identify trends and patterns that may impact your PHA’s ability to attract and retain landlords with quality units.

Tenant file audits

We perform tenant file audits to ensure your PHA complies with HUD rules and regulations and the PHA’s administrative plan.

Staff Augmentation: To meet your PHA’s specific needs, CGI can provide staff to support HCV tasks, including Intake Specialists, Tenant Mobility Coordinators, Special Programs Coordinators and Supervisors, and Compliance Review personnel to augment your staff or improve current capabilities.

Purpose-built technology solutions: As you work to improve the overall management and efficiency of your housing programs, CGI’s modern, web-based, and mobile technology solutions support the most complex business processes, including inspections, waitlist management, interim and annual re-certifications, communications, and notification, and program analytics.

 

Solutions

  • CGI View360 – analytics for housing authorities to manage and visualize multiple layers of information for greater insight