Managed IT outsourcing services

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Joanna Robinson

Deliver outcomes by building a robust governance model

August 7, 2024 It’s time to rethink everything you know about managed services Today’s managed services providers (MSPs) are not the outsourcing vendors of yesteryear. They have evolved into strategic partners, leveraging their deep domain expertise and advanced technologies to drive digital transformation...

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Joanna Robinson

Deliver outcomes by building a strategic function dream team

August 7, 2024 When organizations take the time to understand the full scope and challenges of the managed services partner agreement early on, then assemble the right players and focus on the right priorities, they’ll be better positioned to reap the expected value...

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Joanna Robinson

Deliver outcomes by establishing a transformational vs. transactional partnership

August 7, 2024 The key to success in these strategic partnerships lies not just in the services delivered but in aligning the partnership with the strategic drivers that prompted the outsourcing decision in the first place. Whether scaling rapidly, entering new markets, or...

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Kathleen Galvin

Deliver outcomes with a people-centric approach to managed services

July 19, 2024 It’s time to rethink everything you know about managed services As organizations look to strengthen IT capabilities, drive innovation, and improve operational efficiencies, business leaders often feel they must make a choice: either invest significantly more to build and sustain...

So, what did retailer Circle K and CGI do differently as they approached their managed services partnership? They prioritized people and culture. Learn more about CGI's people-centric approach for transitioning to managed services in this on-demand webinar.

CGI will deliver a comprehensive range of IT services and support for Circle K, including data access and visibility, infrastructure, service desk operations, end-user computing, automation, quality assurance and technology deployment.

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Jimmy Schatte

Bridging the gap between IT and business with an agile approach

May 29, 2024 For health and human services (HHS) agencies, the old way of implementing new technology and programs just isn't cutting it. Technology constraints and rigid legacy systems have hamstrung the business experts who understand the policies, regulations, and frontline realities for...