We believe that AI literacy is not only fundamental to increasing trust and transparency in AI systems, but also the key to accelerating AI adoption and innovation.

CGI has been recognized for excellence in this area with our own internal AI literacy strategy, and we work together with our clients to design an approach that best meets their business needs:

Bridging the AI knowledge gap

AI’s rapid advancement presents enormous opportunities, yet many organizations struggle to fully realize its benefits. The focus and investment are often on the technology side only, while the organizational, cultural and knowledge-related shifts required for success are neglected. With the introduction of new technologies, at an individual level, there is a need to address both the fear and uncertainty around the impact and the opportunity to enable individuals to leverage the technology fully.

As Erik Brynjolfsson, Director of MIT, wisely stated:

“A century ago, factories electrified without rethinking their production lines and therefore saw no productivity benefits. In much the same way, machine learning technology without management and organizational change will be ineffective.”

This insight captures today’s challenge. AI adoption isn’t just about technology; it requires strategic alignment, cultural adaptation and workforce readiness. Like past digital transformations, organizations that fail to prioritize AI literacy face the risk of stalled initiatives, inefficiencies and missed opportunities.

Did you know?

70%
of digital transformation initiatives fail due to neglecting change management. (Harvard Business Review)

 

Projects with strong change management are
6x
more likely to meet business goals. (Prosci)

Our AI Literacy offering helps organizations bridge this gap, ensuring that employees, leaders and decision-makers have the knowledge and skills to confidently navigate AI adoption. We provide structured, industry-specific learning that translates AI concepts into business impact—empowering teams to integrate AI into their workflows, drive innovation and make informed decisions in an AI-powered world.

AI Literacy combines technology and toolsets with an investment in people, including change management and communication. It’s a strategic enabler designed to align AI education with business outcomes, governance and real-world application—all while fostering a culture of responsible AI adoption.

What you can expect

Leading with AI fluency, strategic insight and responsible adoption

By partnering with us, organizations gain more than just AI knowledge—they gain the skills to leverage AI as a competitive advantage.

Our structured approach ensures:

  • Enterprise-wide AI awareness, so that teams understand AI’s role, opportunities and limitations
  • Practical, hands-on learning tailored to industry-specific challenges and use cases
  • Ethical and responsible AI adoption, embedding governance, bias mitigation and compliance into AI strategy
  • Confidence in AI decision-making, empowering executives and employees to make informed, AI-driven business choices
Close up of orange fungi

We help clients:

  • Build foundational AI fluency – training teams on essential AI concepts, from machine learning to generative AI
  • Develop AI-ready leadership – ensuring executives and decision-makers can harness AI’s potential for business growth
  • Upskill employees across functions – providing targeted learning paths for technical and non-technical teams
  • Navigate AI ethics and compliance – training teams on responsible AI frameworks, risk management and evolving regulations.
  • Integrate AI into daily workflows – enabling employees to confidently use AI-powered tools to enhance productivity and innovation
  • Drive business transformation through AI proficiency – empowering teams with the knowledge and skills to embed AI into core business processes and confidently leverage AI-powered tools for enhanced productivity and customer value
  • Cultivate an AI-enabled culture – empowering leadership and teams to build trust, foster seamless collaboration between human expertise and AI technologies, and promote mutual learning
  • Adopt the new AI-technology – leveraging AI’s full potential through a tailor-made strategic change management approach

Accelerators for rapid AI success

We understand that AI literacy isn’t one-size-fits-all. Our AI Literacy offering is powered by industry-leading accelerators that enable rapid learning and adoption:

  • AI Learning Playbook – A structured framework to assess AI maturity, define learning goals and measure progress.
  • AI Use Case Library – Real-world examples of AI in action, tailored to your industry and business challenges.
  • Expert-led AI Labs & Workshops – Interactive, hands-on sessions that translate theory into practical application.
  • AI Adoption Toolkit – Resources, guides and templates to support AI integration across your organization.

Staying ahead: Insights from our AI experts

AI is evolving rapidly, and staying informed is critical. Our thought leadership blog on AI Literacy & Workforce Transformation provides the latest insights on AI adoption, skills development and responsible AI implementation.

Explore expert perspectives, case studies and emerging trends that shape the AI-ready enterprise.

Read our blog: Why AI literacy matters and key insights for achieving it

Colleagues discussing AI literacy

Ready to build an AI-confident workforce? Connect with our experts today

AI isn’t just about technology—it’s about people. Organizations that invest in AI literacy today will lead the AI-driven future.

Contact us today to explore how our AI Literacy offering can accelerate your AI journey.

Learn more about CGI’s AI approach and offerings and our expertise in change management.